​Returns & Refunds

At Perry's Printing, LLC, customer satisfaction is important to us. Due to the personalized nature of many of our products, we’ve outlined the following return and refund guidelines:

Custom Orders

All custom-made items—including personalized 3D prints and laser-engraved products—are non-returnable and non-refundable. These items are made specifically to your specifications and cannot be resold.

Non-Custom Orders

We accept returns on non-custom, stock items within 14 days of delivery. To be eligible for a return:

• The item must be unused and in its original condition.

• It must be returned in its original packaging.

Please contact us at [your email] before returning any item. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within 5–7 business days.

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent or defective product).

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Disclaimer

At Perry's Printing, LLC, we take pride in producing high-quality 3D printed and laser-engraved products. However, by purchasing or using our products, you agree to the following terms:

General Use

All products are intended for decorative or general-purpose use unless explicitly stated otherwise. Items should be used in accordance with their intended purpose and handled with care.

Custom Orders

Custom designs are made based on customer-provided specifications. We are not responsible for errors or inaccuracies in custom designs submitted by the customer. Please review all design requests carefully before finalizing your order.

Small Parts & Breakability

Some products may contain small or fragile parts that can break under pressure or with rough handling. These items are not toys and should be kept out of reach of children. We recommend careful handling and proper display or storage to prevent damage.

We are not liable for injury, damage, or misuse resulting from improper use of our products, including breakage due to stress, heat exposure, or environmental factors.

Laser Engraving

Laser-engraved items may have slight variations in tone, depth, or finish due to natural material differences. These variations are normal and not considered defects.

Limitation of Liability

Perry's Printing, LLC is not responsible for any indirect, incidental, or consequential damages that may result from the use or misuse of our products.

 

Privacy Policy

At Perry's Printing, LLC your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services, including 3D printing, laser engraving, and related offerings.

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1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.

• Order Details: Product specifications, design files (e.g., STL, SVG), and order history.

• Payment Information: Processed securely via third-party payment processors (we do not store credit card data).

• Communications: Emails, messages, and customer service inquiries.​

2. How We Use Your Information

We use your information to:

• Fulfill orders and deliver services.

• Communicate regarding order status or customer support.

• Improve our services and personalize your experience.

• Comply with legal obligations.​

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Service Providers: Such as payment processors and shipping companies.

• Legal Authorities: When required by law or to protect our rights.​

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Object to or restrict certain data processing activities.

• Withdraw consent where applicable.

To exercise these rights, contact us at: [Insert Contact Email].

6. Cookies and Analytics

Our website may use cookies and analytics tools to understand usage patterns and improve user experience. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.